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Government, Health & Education > Learning center > Frequently asked questions > Technical difficulties

Frequently asked questions - technical difficulties

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What do I do if I am having trouble accessing my Government & education learning center profile?

If you are having trouble logging in to the Government & education learning center website, please review all of the FAQs to see if your question is answered. If not, click Contact us in the left navigation to report the issue. Please provide as many details as you can about your situation.

Does it matter which browser I use? Does it have to be a certain version?

For the best experience, we recommend Microsoft Internet Explorer 5.0 and above. Visit http://www.microsoft.com/windows/ie/downloads/ie6/default.asp to download the latest version of Internet Explorer.

Do I need to download any programs or obtain any plug-ins?

Some class lessons may include information saved in PDF format and will require the free Adobe Acrobat Reader. If you do not have the Acrobat Reader installed, visit http://www.adobe.com/products/acrobat/readstep2.html to download it.

How do I bookmark Government & education learning center?

In Firefox, press Ctrl+D or select Bookmarks > Bookmark This Page. In the Add Bookmark dialog box, select where you want to save the page, and then click OK.

In Internet Explorer, select Favorites > Add to Favorites. In the Add Favorite dialog box, select where you want to save the page, and then click OK.

In Opera, select Bookmarks > Bookmark page. In the Add bookmark dialog box, select where you want to save the page, and then click OK.


Can't find an answer to your question in the FAQ? Contact us for email support.

Printable version   » Bookmark the government & education learning center