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Government, Health & Education > Learning center > Frequently asked questions

Frequently asked questions

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General
» How do classes work?
» Where can I find a complete listing of the classes available?
» Where do the classes take place?
» How much do classes cost?
» What is the advantage of taking an online class instead of a regular class or even buying a book to learn more?
Enrollment
» How do I enroll in a class?
» What if the class I want to take has already started? Can I still enroll?
» What if a class I want to take is full?
» How much time do I get to complete a class?
Class information
» Who are the instructors?
» How do I ask the instructor a question?
» What are the different parts of a class?
» How do I learn more about a specific class?
» What is in the lessons?
» How do I access my lessons?
» I can't seem to access my lessons. What's wrong?
» How do I obtain a certificate of completion?
Message Board
» How do I find the Message Board?
» How do I read my messages? How do I reply?
» How do I post a new question to the Message Board?
» Can I change the name that appears in the Author column when I post a message?
» How long will it take for the instructor to answer my question?
» How will I know when someone has responded to my question?
Edit profile
» What is my profile?
» My student information is incorrect. How do I change it?
» What are email settings?
» How do I change my password?
» How do I keep track of all my classes? How do I see my completed classes?
» What if I've forgotten my password?
Class materials
» Will I need to purchase additional materials to take a class?
» Do I have to buy the materials online?
Technical difficulties
» What do I do if I am having trouble accessing my profile?
» Does it matter which browser I use? Does it have to be a certain version?
» Do I need to download any programs or obtain any plug-ins?
» How do I bookmark Government & education learning center?


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